Carolina Trading Web Site Terms And Conditions

Overview of Terms and Conditions

Like all companies we have to impose some but they are straight forward and not confusing.

• Items can be returned within seven days of receiving the article for a full credit, no questions asked.
• If you receive a product and are unhappy with the product or your choice, let us know- we are not unreasonable. However, we cannot take responsibility for items that get damaged due to inappropriate usage or age. Carolina Trading wishes to be part of your success so we will be as accommodating as possible. We want you to be satisfied so you will spend lots more with us!
• We sell amazing watches and they come with batteries. We reasonably realise that the batteries in the watches run out over time. We shall be happy to replace a watch within 3 months of delivery if the battery in the watch runs out. Unfortunately, after 3 months we shall be unable to do so.
• While we encourage new wholesale customers, new customers must work on a pro forma basis (payment first) and then on a second order placed we will happy to open a monthly trading account.
• All wholesale accounts are due on the 20th following month. By opening a wholesale account with us you consent to being liable for any debt collection costs incurred in recovering the debt. This is currently a flat fee of $50 plus 20% of the debt owed, as charged by our (and most) debt collection agencies.
• A late payment interest rate of 3% flat per month, can and will be added to all overdue accounts shall we deem necessary to implement.

Payment Options

We prefer payment by Direct Credit. However we also accept payments through Credit Cards and Cheques. For credit card payments, simply call us and provide your details, or fax them to us. For our wholesale customers payments are due 20th following month and this is strictly enforced.

Delivery / Freight

Daily courier services enables us to dispatch our products quickly, and at favourable rates to our clients. Freight is charged at cost and is calculated after the order has been packed, based on weight and destination. Upon request, we can try to estimate what the freight can be at the time of ordering, but please be aware that we only know the exact freight cost after the order has been packed and weighed. Freight for our wholesale clients is at the clients cost and is added to the invoice.